Lead generating and Appointment booking ( on the phone )
Generating leads and booking meetings on the phone is an essential discipline that requires preparation, strategy, and effective communication.
Whether we have an existing relationship with the customer or if we are calling them for the first time, it requires good structure and a process that works.
Over the years, we have worked with over 4,000 people in customer-facing roles - and it is rare to meet someone who really loves to do e.g. cold calling.
However, we must also say that a phone call is the fastest way to the customer and to a meeting.
So, for example, if you are responsible for the development of existing customers and perhaps at the same time need to acquire completely new customers for the company, you must master this discipline.
We have the experience and methods, that make everyone good at this!
When we work hands-on with booking meetings and becoming better on the phone, , we bring our instructor/student headset, where we can listen in on the conversations and hear everything that is said.
We can therefore help during the live conversation, via our call card, so that we achieve the greatest possible success while training.
Typically, we base the training on the following phases:
Preparation
Research, i.e. defines the target group we are calling, industry/segment, understanding their needs, challenges. Make a call list
Why would they want a meeting with us?
How we create value
We make a pitch together
Train in handling the common objections we may encounter
Defines goal setting - e.g. number of meetings
The Call
We make the call
Opening
Create interest
Present value
Call-to-action - meeting date proposal to the customerI
Objections
We handle the insides/the resistance that comes
The Close
We end the call positively
We confirm the meeting verbally
We send meeting notice electronically
Contact us to hear more - and to learn how we can help you and your team become even better at generating leads and booking meetings.